FREQUENTLY ASKED QUESTIONS


What is Arctify?

Arctify is a subscription based geek, gaming and pop-culture t-shirt program. It is for the people who want the newest, coolest and most unique licensed t-shirts.

What is in each T-Pack?

Each T-Pack contains a high quality awesome licensed tee. The tees we ship are first to market tees, so you will have not seen them any where else prior to our T-Pack.

How much does shipping cost?

Shipping will be based on your location, but should not exceed $6.

When do I receive my T-Pack?

T-Packs will arrive to your door during the last week of every month.

How does payment work?

Upon sign up you will be charged. For recurring subscriptions you will be charged on the 1st of every month.

DOES ARCTIFY SHIP INTERNATIONALLY?

As of right now we do not, but we do plan to do so in the future.

How does the referral program work?

Right now we have not implemented our referral program, but we do plan to implement it shortly. Stay tuned for the rewards and discounts you can receive!

How can I track my box?

You will be provided a tracking number when your T-Pack has shipped.

How can I cancel my subscription?

You can cancel anytime, you can go to your account and cancel it there.

How can I update my info for shipping or billing purposes?

When you login to your Arctify account you can update your information there.

If I received the wrong size in my box what should I do?

If the wrong size from what you ordered is placed in your T-Pack we will replace it free of charge. Please email us at [email protected]

I did not receive my box, what should I do?

Please email us at [email protected] and we will get back to you right away.